Shipping policy
Processing Time:
- Orders are processed within 7 business days and in the order they are received.
- Personalized items take longer to process, with a processing time of up to 14 business days.
Shipping Time:
- Standard shipping time is 7-14 business days.
- Personalized items require additional time due to customization and will ship within 14 business days from the date of order.
Shipping Rates:
- Shipping rates are calculated at checkout based on the destination and the weight of the items.
Order Tracking:
- Once your order has shipped, you will receive an email notification with a tracking number. You can use this number to track your order on the carrier's website.
International Shipping:
- We currently offer international shipping to select countries. Shipping times for international orders may vary depending on the destination.
Delays:
- Please note that shipping times are estimates and may be subject to delays due to factors beyond our control, such as weather conditions, carrier delays, or customs processing for international orders.
Contact Us:
- If you have any questions or concerns about your order, please contact our customer service team at [insert contact email/phone number]. We are here to help!
Thank you for shopping with This Is Tisa! We appreciate your support and hope you love your purchase.